Rainbox VR believes that people still care but their needs have evolved, and we have struggled to find the right tools and solutions. Rainbox VR will demonstrate how new immersive technologies can meet the needs of today’s and tomorrow’s families. Learn about the opportunity to guide and shape the future of death care so it remains in the hands of funeral directors and not in the hands of silicon valley.
In today’s fast-paced digital landscape, disconnected tech tools can slow down operations, create inefficiencies, and hinder collaboration. This session explores the power of integrated technology solutions and how they create efficiency, streamline processes, and enhance customer experience. Learn how seamless tech integration eliminates silos, improves data accuracy, and supports business growth. Join us to discover the benefits of a connected tech ecosystem and how to implement it successfully.
AI isn’t here to replace human connection—it’s here to enhance it. By handling administrative tasks, AI frees up funeral professionals to focus on what truly matters: providing comfort and care. In this session, Jon Lefrandt will explore how AI and automation can help navigate industry challenges like shifting consumer expectations, competition, and staffing shortages. Through real-world applications like ChatGPT, social listening, and customer journey mapping, attendees will learn how to modernize client interactions, improve efficiency, and amplify human connection. Interactive demos and practical strategies will showcase how technology can create more meaningful experiences for the families you serve.
Learn how to position your firm as the go-to option for cremation families - in a way that your community AND your competitors will notice. From knowing what your next families search for online to making sure it's your name that appears when they're looking, you'll walk away knowing how to attract more cremation families. But we won't stop there! Once you have them, we'll give you some innovative ways to start the conversation differently, deliver unforgettable experiences and even include some extra tips on what we call "the basics" that often get overlooked.
• Recruitment vs Talent Acquisition
• How to attract and retain Talent
• Bridging the Gap (New Funeral Services professional -> Seasoned Funeral Services Professionals)
• Importance of relationships with Mortuary Schools
• DE&I hiring initiatives
• Social Media!
• Q&A